About us
Our Mission Statement For Buying & Selling Homes:
"Many agents think their most important job is satisfying their customer.
I don't think that's true. I believe that satisfying the customer is
simply the minimum requirement for staying in business" - Jenny Brunet,
Broker in Charge.
We provide sound information that you would need before buying any Cool
Mountain real estate. My staff and I work constantly to improve our
systems, process and services to go well beyond the standard level of
"service" provided by most agents.
A True Western North Carolina Native Real Estate Firm!
There can be a lot of stress in looking for that perfect home, or for
finding a buyer for your own Western North Carolina home. This is partly
because you need a lot of specialized legal, financial, and real estate
knowledge, but it's also because the Western North Carolina real estate
market itself is so dynamic and multi-faceted. This is where we come in.
Not only have we trained and practiced extensively in the real estate
industry, but we have spent our lives in the beautiful mountains of
North Carolina - so we are finely attuned to the region's
transformations and nuances.
It's one thing for us to tell you how proficient we are in the market -
but unless we are able to lend this expertise to you, our qualities are
irrelevant. And herein lies the key to our success and reputation in the
Western North Carolina real estate market; we know how to work the
market, and we enjoy helping others to do so! We share in the enjoyment
of helping others to fulfill their dreams.
It is safe to say that we have found our calling in the real estate
business. Our positive, upbeat attitude allows seamless communication
with clients and our extensive customer service background provides us
with a wealth of assets that we utilize to create an environment of
professionalism and creativity in dealing with people's most valuable
possessions - their homes.
Contact me to experience first-hand the benefits of hiring a native
Western North Carolina Realtor®.
The Importance of Referrals
The real estate industry works largely by referral, and if you are in the
market to make such a large purchase, you should really make sure you
have the right agent guiding you through the process. As a multi-year
member of the performance oriented 100% club, we have the track record
and the clientele to show for it. We are proud to say that many of our
clients look to us when they are ready to make another purchase.
Western North Carolina is such a growing community that many of the
agents have only just arrived here themselves. We have lived and worked
in Western North Carolina our whole life, and if you have any questions
or concerns about school districts, recreational or social activities,
don't hesitate to ask us. We are wives and mothers as well as Realtor,
so of course we know a lot about the region's services and neighborhoods
- not just Western North Carolina real estate.
We consider ourselves upbeat, positive, and professional persons. We
enjoy communicating and spending time with all our clients. We find this
to be an important factor in finding the right home for them. It's very
important to us that you are comfortable in your neighborhood.
Looking for the right home may take a while and this part of the process
can not be rushed. We show our clients as many homes as it takes for
them to find the right one. We know what it's like to be happy with such
a large purchase and we understand that everyone has different needs.
Some clients have seen hundreds of homes just to find that right one.
Whatever your needs are, we have the professional courtesy and patience
not to rush you through the process.
We look forward to meeting with you, and helping you find just the right
home for you and your family.