About Cool Mountain Realty
Our Mission Statement For Buying & Selling Homes:
"Many agents think their most important job is satisfying their customer. I don't think that's true. I believe that satisfying the customer is simply the minimum requirement for staying in business" - Jenny Brunet, Broker in Charge.
We provide sound information that you would need before buying any Cool Mountain real estate. My staff and I work constantly to improve our systems, process and services to go well beyond the standard level of "service" provided by most agents.
A True Western North Carolina Native Real Estate Firm!
There can be a lot of stress in looking for that perfect home, or for finding a buyer for your own Western North Carolina home. This is partly because you need a lot of specialized legal, financial, and real estate knowledge, but it's also because the Western North Carolina real estate market itself is so dynamic and multi-faceted. This is where we come in. Not only have we trained and practiced extensively in the real estate industry, but we have spent our lives in the beautiful mountains of North Carolina - so we are finely attuned to the region's transformations and nuances.
It's one thing for us to tell you how proficient we are in the market - but unless we are able to lend this expertise to you, our qualities are irrelevant. And herein lies the key to our success and reputation in the Western North Carolina real estate market; we know how to work the market, and we enjoy helping others to do so! We share in the enjoyment of helping others to fulfill their dreams.
It is safe to say that we have found our calling in the real estate business. Our positive, upbeat attitude allows seamless communication with clients and our extensive customer service background provides us with a wealth of assets that we utilize to create an environment of professionalism and creativity in dealing with people's most valuable possessions - their homes.
Contact me to experience first-hand the benefits of hiring a native Western North Carolina Realtor®.
The Importance of Referrals:
The real estate industry works largely by referral, and if you are in the market to make such a large purchase, you should really make sure you have the right agent guiding you through the process. As a multi-year member of the performance oriented 100% club, we have the track record and the clientele to show for it. We are proud to say that many of our clients look to us when they are ready to make another purchase.
Western North Carolina is such a growing community that many of the agents have only just arrived here themselves. We have lived and worked in Western North Carolina our whole life, and if you have any questions or concerns about school districts, recreational or social activities, don't hesitate to ask us. We are wives and mothers as well as Realtor, so of course we know a lot about the region's services and neighborhoods - not just Western North Carolina real estate.
We consider ourselves upbeat, positive, and professional persons. We enjoy communicating and spending time with all our clients. We find this to be an important factor in finding the right home for them. It's very important to us that you are comfortable in your neighborhood.
Looking for the right home may take a while and this part of the process can not be rushed. We show our clients as many homes as it takes for them to find the right one. We know what it's like to be happy with such a large purchase and we understand that everyone has different needs. Some clients have seen hundreds of homes just to find that right one. Whatever your needs are, we have the professional courtesy and patience not to rush you through the process.
We look forward to meeting with you, and helping you find just the right home for you and your family.